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Frequently Asked Questions
ABOUT US & CLIENTS
We collaborate with luxury hotels, boutique properties, resorts, hospitality groups, architects, interior designers, and premium brands worldwide.
Our pieces are handcrafted in Morocco by skilled artisans, combining heritage savoir-faire with refined contemporary finishing.
Yes. We support projects globally and coordinate international logistics and deliveries.
CUSTOM & DESIGN DEVELOPMENT
Yes. Custom development is a core pillar of DOUM Hospitality. We design and produce bespoke pieces aligned with your brand identity, guest experience, and operational needs.
Absolutely. We align with your visual identity, materials, colors, proportions, and brand standards.
Yes. We develop prototypes during the design phase to validate material choices, finishing, and construction before final production.
Yes. We regularly work under confidentiality for luxury brands and hotel groups.
MATERIALS & QUALITY
We work with premium leathers, refined alternatives, natural fibers, reinforced structural components, and hospitality-grade finishes.
Yes. Each piece is carefully handcrafted, ensuring authenticity, precision, and character.
Yes. Material selection and construction are designed for daily professional use and long-term performance.
Through structured development, material control, craftsmanship monitoring, and final quality checks.
PRODUCTION & CAPACITY
Yes. We support everything from boutique projects to multi-property developments with scalable, controlled production.
MOQs depend on product type and customization level. We propose realistic MOQs adapted to your project.
Lead times vary by project.
As guidance:
⢠Design & development: 2ā4 weeks
⢠Production: 6ā12 weeks
Exact timelines are confirmed upon validation.
LOGISTICS & DELIVERY
Yes, we coordinate worldwide shipping.
Yes. We ship to properties, distribution hubs, or central procurement facilities.
Yes. We adapt packaging to hospitality standards and logistics needs.
SUSTAINABILITY & ETHICS
Yes. We prioritize ethical craftsmanship, responsible sourcing, and respectful production environments.
We carefully select materials from trusted partners with mindful sourcing practices.
STARTING A PROJECT
Share your brief, brand guidelines, or idea ā and our team will guide you from concept to delivery.






